Paying for shipping sucks. We know, and agree. That's why we do not markup shipping nor charge package and handling fees. Ever. But shipping companies are still expensive. So...
- We use USPS. First Class rates are cheapest but shipping speed is slowest. Priority is the best for price and ship time. We also use FedEx.
- Shipping time does not include order processing time.
- Orders are processed following credit card authorization.
- All orders ship within 24-48 hours, but usually ship the same business day. Although events and other recognition of our products can cause order surges and delays.
- All refused or returned US domestic shipments will be assessed a $15 return shipment fee (from carrier), result in loss of the shipping charge and incur a 10% restocking fee.
- Orders will typically arrive within 4 to 7 business days (Monday through Friday, not including weekends or holidays), following credit card authorization and verification.
- You will be notified, either by email or phone, of items on back order and their expected delivery date.
- Please allow 4-6 weeks for back orders.
- Items ordered together may not ship together.